Callum Dokic: Senior Support Analyst

Name: Callum Dokic

Job title: Senior Support Analyst

What does an average day look like for you?

My team and I are responsible for supporting Anatwine’s applications in live environments, so basically we make sure everything is working as it should be, and anytime that it’s not, we create a solution to minimise impact on our clients.

How long have you been here?:

About 2 and a half years. I started as a support analyst, but was promoted during my first year here into the senior role.

What’s the coolest thing you have worked on?

I really enjoy fixing things when they break and creating solutions to stop them breaking again!

What is the best thing about Anatwine?

Definitely the people. I get on really well with my team which makes collaborating on issues much easier.

Stand out moment?

I can’t think of a specific moment, but any time we flag and fix an issue before it impacts on a client is really satisfying.

Other than your job, what would be your Mastermind “specialist subject”?

Animals or nature - I watch a lot of David Attenborough!

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